Thursday, December 12, 2013

Problem With a Product

You sit down to watch the movie you purchased on February 27th and realize the it's broken.  You try to call the store but they say they can't do anything over the phone.   They suggest you speak to Mike Jackson, the manager.  Rather than try to call back on a day that he is at work, you decide to write a more official complaint letter.  Looking up the address, you see that the video store is located at 518 South School Street, Kelseyville, CA 95451.

Below is a template for a complaint letter that you can use as a reference.  Remember that everything in the page lines up on the left, and you always begin with YOUR name and address.

Save a completed copy of your later to your Thawspace as "Complaint Letter".

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